Communications Manager

Location: Pittsburgh, PA

Type: Full Time

Min. Experience: Experienced

Communications Manager



The Kelly Strayhorn Theater is a vibrant and vital multidisciplinary arts presenter dedicated to the culture and arts of our time. We are an anchor institution in our city’s most diverse neighborhood, and we leverage our resources, ingenuity and expertise in support of the creative work of emerging artists, producers and partner organizations. We invest locally, knowing we are connected globally.

Under the leadership of Executive Director, janera solomon, KST implemented a new business model in 2008, with significant success and growth, building an ambitious range of quality, contemporary programming and garnering accolades as a presenter, producer and mentor of emerging artists. The Kelly Strayhorn Theater has grown from a rental house to an exciting, arts presenter. Stakeholders praise the organization for our dedication to diversity, community engagement and world-class performance.

KST has become a cultural leader and with the support and commitment of the Heinz Endowments, KST has emerged as a mid-sized organization with a unique mission and perspective. We encourage, enable, and empower a spectrum of artists, collectives and independent organizations, which in turn, enriches both the artistic and cultural climate of Pittsburgh and the economic development of our neighborhood, East Liberty.

As we look toward the future, we see what is at stake within the changing context of our neighborhood, and importance of our work:

  • The diversity of our programs, and our commitment to artists and audiences of color has become even more urgent as development efforts attempt to rebrand East Liberty. Our work is an expression of an appreciation for the neighborhood’s rich history. We believe neighborhoods, like cities, are always changing, and cultural spaces must reflect diversity to build bridges between old and new residents


  • We want to see participation in art and culture as a hallmark of life in for those that live and work here, and for East Liberty to serve as a thriving model for the city of Pittsburgh. A place where economic development benefits all residents. A place where the unique cultural of our neighborhood is reflected in, and enlivened by, new growth.



The ideal candidate loves the KST experience. The communications manager serves as KST’s “chief” brand manager charged with conveying, verbalizing and representing KST’s evolving brand.

This Communications Manager is an action oriented, approachable manager, driven by results. The candidate is an experienced manager, with a passion for branding and communications.   The ideal candidate is open and receptive able to build relationships internally and in our community.

The Communications Manager is a leadership position responsible for connecting audiences to a vibrant arts program responsible for the development of all communications including: web, print, social media and multi-media content for the Kelly Strayhorn Theater. The Communications Manager works to direct and maintain an organizational standard of excellence in creative content and communication standards.

A skilled manager, the communications manager works effectively with a team to ensure the timely delivery of content responsible for researching market trends, identifying cross-promotional opportunities, compiling data, and distributing content to partner and media partners. The ideal candidate is a relationship builder who partners cross-functionally and works effectively with various levels of the organization; team player with the presence to inspire and coalesce varying points of view



  • Ensures the timely development and execution of marketing plan, campaigns, and projects to assure earnings, growth, and profit goals are achieved.
  • Manage communications budget and cost controls related to specific projects
  • Create written copy for web, print, and social media
  • Prepare reports and analysis on campaign outcomes
  • Provide input into the design and production of marketing collateral while contracting third-party graphic designers per campaign as needed
  • Organize community outreach initiatives and coordinate the distribution of brochures and materials
  • Plans, develops, and defends budget recommendations, work goals, measurements, and training requirements necessary to provide both profitable and quality service to clients.
  • Provides detailed information and cost estimates to the Executive Director and works to develop objectives and project budgets.
  • Provides leadership/motivation and conveys the vision and values of the organization to staff.
  • Oversees creative consultations with the programming and marketing teams to assure appropriate creative strategies, adequacy/accuracy of input, schedules, and budgets.
  • Assures the staff adheres to the established branding protocols, with special emphasis on consistency of visual content.
  • Executes duties and assignments as directed in compliance with organizational guidelines and objectives.



  • 3+ years of director-level experience in arts program management
  • 3+ years experience implementing plans and proposals for new and expanded programs
  • Strong writing and communications skills and the ability to create dynamic and engaging written content
  • Client services or project manager in a creative environment experience preferred
  • Experience performing and/or managing a range of creative positions; this position will manage several media/design contractors
  • Interpersonal savvy with strong social skills with a strong client focus
  • Keen understanding of all forms of creative, from print to web to video
  • Ability to prioritize and manage a large volume of multiple projects simultaneously
  • Entrepreneurial skill-set, coupled with the ability to work effectively with a small team
  • Hands-on expertise in the creative development process (or a quick learner)
  • Mature management presence, sound judgment, and a sense of humor
  • Strong work ethic and acceptance of working “off hours” when necessary
  • Education in art, graphic design communications or preferred



The Communications Manager reports to the Executive Director and works closely with the Producer, KST Presents, the Director of Development, and the development team.



This position includes a competitive insurance and benefits package. Salary commensurate with experience.





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